data Deletion Instructions

At Sheikh’s Digital, we value your privacy and are committed to protecting your personal information. We provide a straightforward process for you to request the deletion of your data from our systems, regardless of the social media platform you used to sign up or log in.

This document outlines the steps and procedures involved in deleting your user data from our webpage and software applications.

1. Data Collected by Sheikh’s Digital

When you use our services, especially through social media logins, we may collect certain personal information to enhance your experience. This information may include:

• Basic Profile Information: Name, email address, profile picture, and other publicly available information from your social media account.
• Usage Data: Interaction with our services, preferences, and settings.
• Device Information: IP address, browser type, and operating system.

Note: We only collect information necessary for providing and improving our services, and we handle all data in compliance with applicable privacy laws such as GDPR and CCPA.

2. Data Deletion Policy

You have the right to request the deletion of your personal data from our systems at any time. Upon receiving a valid request, we will:

• Delete all personal information associated with your account from our databases.
• Cease any further collection or processing of your personal data.
• Notify you upon completion of the data deletion process.

Please note that some data may be retained if required by law or for legitimate business purposes, such as resolving disputes or enforcing agreements.

3. Steps to Request Data Deletion

Follow the instructions below to request the deletion of your data:

3.1. Through Our Website

1. Log in to Your Account

   • Visit our website and log in using your credentials or social media account.

2. Navigate to Account Settings

   • Click on your profile icon located at the top-right corner.
   • Select “Account Settings” from the dropdown menu.

3. Request Data Deletion

   • Scroll down to the “Privacy” section.
   • Click on the “Delete My Data” or “Delete Account” button.
   • A confirmation prompt will appear; confirm your request by clicking “Confirm” or entering your password if prompted.

4. Confirmation

   • You will receive an email confirming that we have received your data deletion request.
   • The deletion process will be completed within [specify timeframe, e.g., 30 days], and a final confirmation email will be sent to you.

3.2. Via Email Request

If you prefer, you can also request data deletion by contacting us directly:

1. Compose an Email

   • Send an email to support@sheikhsdigital.com from the email address associated with your account.

2. Email Subject and Content

   • Subject: “Data Deletion Request”
   • Include the following information in the email body:
     • Your full name.
     • The social media platform used for login (if applicable).
     • A clear statement requesting the deletion of your personal data.

3. Verification

   • For security purposes, we may require additional verification to confirm your identity.

4. Processing the Request

   • Upon verification, we will process your request and delete your data within [specify timeframe, e.g., 30 days].
   • You will receive confirmation once the deletion is completed.

4. Data Deletion for Social Media Logins

When you sign up or log in through social media platforms (e.g., Facebook, Google, Twitter), you grant us access to certain information from your social media account. To ensure complete data deletion, follow these additional steps:

4.1. Revoke Access from Social Media Platforms

After requesting data deletion from Sheikh’s Digital, you should also revoke our app’s access from your social media accounts:

Facebook

1. Log in to your Facebook account.
2. Go to Settings & Privacy > Settings > Security and Login > Apps and Websites.
3. Find and select Sheikh’s Digital.
4. Click Remove to revoke access.

Google

1. Log in to your Google account.
2. Go to Security > Third-party apps with account access.
3. Select Manage third-party access.
4. Find Sheikh’s Digital and click Remove Access.

Twitter

1. Log in to your Twitter account.
2. Go to Settings and Privacy > Security and Account Access > Apps and Sessions.
3. Find Sheikh’s Digital and click Revoke App Permissions.

Repeat similar steps for other social media platforms you used to access our services.

5. Important Considerations

• Processing Time: Data deletion requests will be processed within 30 days from the date of receipt.
• Service Access: Deleting your data will result in the termination of your account and access to our services.
• Data Retention: Some data may be retained as required by law or for legitimate business purposes.
• Third-Party Services: We are not responsible for deleting data held by third-party services linked through our platform. Please contact those services directly for data deletion requests.

6. Contact Us

If you have any questions or need assistance with the data deletion process, please contact us at:

• Email: support@sheikhsdigital.com
• Phone: (+88) 01975-787096
• Address: Sheikh’s Digital
  Rajani Chowdhury Road
  Gandaria, Dhaka – 1204
  Bangladesh

7. Updates to This Policy

We may update this Data Deletion Policy periodically to reflect changes in our practices or legal requirements. We encourage you to review this policy regularly for any updates.

Last Updated: 25th Aug, 2024